YARN Support / FAQ

QUESTIONS OR CONCERNS?

Check out this FAQ for replies to many common questions, including how to become a Yarn artist, a Visdom brand partner, and more!
Yes, this seems like an infinite loop!

NEED TO TALK TO US?

We're here to help! Choose one of the emails below to get to the right team.

TROUBLE WITH THE WEBSITE OR MOBILE APP?

Email support@visdom.io

ARE YOU A BRAND OR A BUSINESS THAT WANTS TO WORK WITH US?

Email partnerships@visdom.io

What are Yarns?

GetYarn is the best way to search, share, and discover video clips on the Internet. Similar to the way other search engines work, the majority of our content comes from indexing based on the best and most popular videos and search terms across the web. We organize all those clips so you can find the good content easier and share it out through your social channels.

There is a YARN on your site with the wrong source URL! Can you change it to the correct source?

Yes! Proper attribution is incredibly important to us. We want every YARN on our site to link back to its original creator. If you spot a source URL that is incorrect, please email editor@visdom.io with the Yarn URL and the link to the correct original source URL.

There is an incorrectly tagged YARN on your site — how can I correct it?

Having correct tags on our YARNs is essential for our user experience. If you see something is wrong, we want to know! Email editor@visdom.io with the YARN URL and any corrections needed.

How do I get my brand/company on GetYarn?

We love working with brands to help power their YARNs. Visit https://www.tzr.io/about#partnerships find out more and learn more about what a partnership with Yarn entails.